Culinary Alchemy Academy is operated by Individual Entrepreneur Robert Dietze. This policy is intended to describe our privacy practices in a clear, straightforward way for users in the United States and other locations where our digital educational service may be accessed.
1. Information We May Collect
We collect only information that is reasonably necessary to operate the website, support subscriptions, communicate with users, deliver digital course access, prevent abuse, and maintain security.
- Contact information such as name, email address, and phone number when you contact us or begin the enrollment flow.
- Account and subscription information such as selected plan, renewal term, access status, and related service records.
- Transaction-related information such as billing status, payment confirmation, or limited processor metadata supplied by a payment provider.
- Technical and usage information such as browser type, IP address, device identifiers, error logs, and site interaction data.
- Support communications when you send emails or service-related requests.
2. How Information Is Collected
Information may be collected directly from you, automatically through website technologies, or from service providers that support payment processing, analytics, hosting, or transactional messaging.
3. How We Use Information
We may use collected information to operate and improve the academy, fulfill subscriptions, and communicate with users about the service.
- To create, maintain, or support your subscription and access to course materials.
- To send enrollment confirmations, billing notices, renewal notices, and service emails.
- To provide customer support and respond to billing or technical questions.
- To maintain website security, diagnose issues, and improve reliability.
- To comply with legal, accounting, or regulatory obligations.
4. Enrollment Forms and Payment Processing
The enrollment form on this website is intended to collect subscriber contact information only. Payment card details are intended to be entered only on a hosted checkout page provided by a payment processor such as Stripe. We do not state that this website stores full payment-card numbers.
5. Cookies and Similar Technologies
We may use cookies and similar technologies to keep the site functional, understand traffic patterns, remember essential preferences, and evaluate performance. More detail is available in our Cookie Policy.
6. How Information May Be Shared
We do not sell personal information. Information may be shared only when reasonably necessary to operate the service or when required by law.
- With hosting, infrastructure, analytics, or software vendors supporting the academy.
- With payment processors that facilitate secure checkout and billing confirmation.
- With email delivery or customer support tools used to manage service communications.
- With legal advisers, courts, regulators, or law enforcement when legally required.
7. Data Retention and Security
We keep information only for as long as reasonably necessary for business operations, legal compliance, dispute resolution, security, and recordkeeping. We use administrative, technical, and organizational measures designed to help protect data against unauthorized access, misuse, or loss.
8. International Processing
The operating business is registered in Georgia, and service providers may process data in other jurisdictions. By using the site or subscribing, you understand that data may be processed outside your home country, subject to the practices described in this policy and applicable law.
9. Your Choices and Requests
Depending on your location, you may have the right to request access, correction, deletion, or restriction regarding certain personal information. To submit a privacy request, contact us at [email protected].
10. Children's Privacy
This website is intended for a general audience and is not directed to children under 13. If you believe a child has provided personal information to us, contact us so we can review and address the issue.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect operational, technical, or legal changes. When material revisions are made, the updated date at the top of this page will be changed.
12. Contact Information
Individual Entrepreneur Robert Dietze
Georgia, City Tbilisi, Samgori District, police lane I, N 5, floor 2, N 4a
Email: [email protected]